Smart Communications & Thunderhead Consulting
Design, build, migrate and support SmartCOMM, SmartIQ and SmartDX solutions — including legacy Thunderhead NOW modernization.
Enterprise IT Consulting
EntiSolve helps organizations modernize customer communications with Smart Communications and Thunderhead, build custom applications and websites, and architect enterprise platforms — backed by more than 15 years of hands-on delivery experience.
What we do
Four focused practices that work together — so the communications platform, the applications around it and the architecture underneath all fit.
Design, build, migrate and support SmartCOMM, SmartIQ and SmartDX solutions — including legacy Thunderhead NOW modernization.
Secure, scalable web, cloud and mobile applications engineered around your business processes and integrated with your core systems.
Fast, accessible, search-optimized websites and web portals that turn visitors into customers and are easy for your team to manage.
Solution and enterprise architecture, technology roadmaps and modernization strategy to build enterprise solutions that last.
Specialist practice
Customer communications are where compliance, brand and customer experience meet. EntiSolve consultants have designed and supported CCM solutions from the Thunderhead era through today's cloud-native Smart Communications platform.
Why EntiSolve
We combine deep platform expertise with practical architecture and a delivery style that keeps your team informed at every step.
The consultants who scope your project are the ones who build it. No bait-and-switch, no learning on your budget.
Every design decision is traced back to a business outcome — cost, speed, customer experience or compliance.
We connect communications, CRM, policy, billing and data platforms so information flows cleanly across the enterprise.
Secure-by-design engineering, auditable processes and accessibility standards from the first sprint.
Clear milestones, working software every iteration and honest status reporting — no surprises at the end.
We stay with you after launch with enhancements, monitoring and managed support that protect your investment.
How we work
A structured, collaborative approach that reduces risk and gets value into production sooner.
We learn your goals, users, systems and constraints, then define success metrics and scope together.
We design the target solution, integrations and roadmap — with options, trade-offs and realistic estimates.
Iterative delivery with frequent demos, automated testing and continuous integration into your environments.
Controlled go-live, knowledge transfer and ongoing optimization, enhancements and support.
Industries
Our work is shaped by environments where accuracy, auditability and customer experience cannot be compromised.
Policy documents, quotes, claims correspondence and agent portals across P&C, life and specialty lines.
Onboarding, statements, disclosures and regulated notices delivered accurately across every channel.
Member and patient communications, enrollment forms and secure, accessible digital experiences.
Citizen-facing forms, notices and modern web applications that meet accessibility requirements.
FAQ
EntiSolve is an IT consulting firm that helps organizations modernize customer communications with Smart Communications (formerly Thunderhead), build custom web and cloud applications, develop high-performing websites, and design enterprise architectures that scale.
Yes. Smart Communications consulting is a core EntiSolve practice. We design, build, integrate and support SmartCOMM, SmartIQ and SmartDX solutions, and we help organizations migrate legacy Thunderhead NOW templates and processes to the modern Smart Communications platform.
We primarily support regulated, communication-heavy industries such as insurance, banking and financial services, healthcare and the public sector, where accuracy, compliance and customer experience are critical.
Most engagements begin with a free discovery call, followed by a short assessment that defines goals, scope, architecture options, timeline and budget. From there we deliver as a fixed-scope project, dedicated consultants or ongoing managed support.
Yes. We offer post-launch support, enhancements and managed services for the applications, websites and Smart Communications solutions we build — and for existing systems built by others.
Tell us about your project. A senior EntiSolve consultant will respond within 48 hours to schedule a no-obligation discovery call.